September 13, 2016




Admit it. Sometimes, you could use a hand.

There’s no shame in this. Everyone needs a little help now and then.

Especially with IT. Information technology management can be complicated, time consuming and, yes, frustrating.

Maybe you’re a small business struggling to find time to address tech issues, or maybe you run the IT department for a large organization and can never get ahead on your to-do list.

If either of these sounds like you, consider hiring a managed IT provider (also called a managed service provider, or MSP).

Even if you think you’re too small to outsource, trust us, you’re not. For one thing, no business is too small for IT services. Also, many small to mid-sized businesses that outsource their IT operations generate a sizeable ROI as a result. (We know, we see it every day.)

Here are just some of the amazing benefits you get when you hire someone to handle your IT operations:

24/7 security

Keeping up with constantly evolving security threats can feel like a full-time job. Luckily, managed service providers employ people whose full-time jobs are to protect your environment. They guard your networks, scan for malware, and ensure that your company is in compliance with all relevant security regulations.

Hospitals and other organizations that handle sensitive data would benefit tremendously from outsourced IT.

Predictable costs

You’ll know how much you’re spending on IT which makes budgeting easier (and keeps your boss happy). You can also rest assured that emergencies or unforeseen issues are covered and won’t incur additional charges.

More time to spend on the things you care about

Unless you’re the IT guy or gal at your company, you probably have better things to do than, say, oversee data backups. When you outsource your IT operations, admin tasks—e.g. backups, security monitoring—are taken off your plate and you’re free to address the mission-critical areas of your business, like customer service.

Improved workflow 

It’s amazing how much little things can impede your productivity. A glitchy conference call, a slow server, or a finicky printer—they all add up to a rough ride. Conversely, if you have IT that runs smoothly, you run smoothly.

The right first impression

Customers will spot IT glitches from a mile away, and it can hurt your image more than you think. People do care about such things, even if they don’t say it, so being sloppy about your technology (intentionally or not) will hurt your brand. Top-notch IT will not only ensure that the quality of your products and services isn’t overshadowed by preventable faux pas, but it can also enhance the customer experience.

Are you thinking about outsourcing your IT needs?

We’d love to help you make an informed decision. Contact ECS today for more information. We’re happy to answer your questions in a free 30-minute consultation.  


ECS IT Solutions Partners