Ensure Your IT Runs Like Clockwork

Our proactive support includes 24/7 monitoring, managed backups, helpdesk, guaranteed response time and more. The result is worry-free, flat-rate IT.
ECS IT Solutions Partners

Effective IT Management for Your Business

IT systems are critical to most business operations. If you are tired of paying for IT “solutions” that don’t work leaving you waiting for un-responsive support, then ECS Managed IT will be a complete turnaround for your business.

ECS Managed IT provides a comprehensive approach to IT management tailored to the needs of small to mid-sized organizations. Our proactive support model has been developed using industry standard technology and best practices to ensure your technology runs smoothly and problem are prevented. The results are increased security, productivity, predictable IT costs and increased return on investment (ROI) from your information systems.

Benefits of ECS Managed IT

Knowing that your business has a dedicated team of IT professionals monitoring your systems around the clock, allows you and your staff to focus on your business efforts. Our service level agreement (SLA) ensures that IT issues are responded to within 2 hours 24/7/365.

  • Responsive 24/7 Support
  • Increased IT Security
  • Dedicated Tier 2 Point of Contact
  • Responsive Service Desk
  • Increased Productivity
  • Increased ROI in Technology

Included Services

  • 24/7 Service Level Agreement
  • 24/7 Monitoring
  • 24/7 Emergency Service
  • IT Security Management
  • Disaster Recovery Plan
  • Backup Management
  • Antivirus Management
  • Patch Management
  • Network Management
  • Remote Service Desk
  • Onsite Service
  • Hardware/Software Inventory
  • Monthly Reporting
  • Quarterly Review Meeting

Testimonials

  • “ECS was great! I really appreciated the pricing as opposed to the MFG or retail store we bought it at. I also appreciated your friendliness which isn’t really measurable, but I do think it’s is the key to a consumer oriented business. I was very pleased with the work and the excellent customer service was a wonderful bonus”

    Mike Adams, Shipping & Receiving Mgr, Buffalo Thunder
  • “I have never had anything but great service from ECS. Kyle dealt with all of my issues amongst my network and now I am up and running better than ever. He was very professional and proficient at his job”

    Anna Tindell, Anna Tindell Appraisal Services, LLC
  • “After price comparison shopping, ECS is the only computer repair business in town, prepared with a standard menu price for virus removal, reasonable time estimates for project completion, and addresses all my needs with a sincerely welcoming customer service experience. Well done!”

    Christopher Maestas, Chrystalis Salon
  • “The staff at ECS are very friendly, responsive and knowledgeable. I chose ECS to have repairs done on my laptop because they focused on my concerns, the service was performed as promise and were extremely professional! I would highly recommend ECS to any of my friends and family”

    Jill B. May
  • “ECS has been wonderful to work with. Asher and Kyle have listened to and understood our company’s unique needs and in turn have been able to get our technology up and running beautifully. ECS has the unique ability to explain what is happening, the course that will need to be taken and the resulting outcome in a language that understood by those of us that are not so ‘tech-savvy” without speaking down to us.We are very fortunate to have ECS as our IT management solution”

    Chris Martinez, Marketing/IT, ACC
  • “We have found ECS to be very prompt in responding whenever we need help, which is rare, since they do the job correctly the first time. They are dependable and knowledgeable. We highly recommend this company”

    Dr. Robert Bernstein, Regional Endocrinology Associates
  • “ We have been working with Asher and his ECS team for over 4 years and he has become a valuable asset to our IT infrastructure and the on site team. As a company, ECS is responsive, extremely knowledgeable and customer service focused. They consistently help us achieve our support and systems architecture objectives. And their tools and remote monitoring services have enabled us to do far more than our in house staff alone can provide.”

     

    Chris Sparno VP and CTO, Gemini Rosemont Commercial Real Estate
  • “My company really counts on ECS and they deliver. The service is personal, fast and super-efficient. Thanks to their remote function, they can keep me connected and in business no matter where I am in the world. I’ve used three or four IT companies from Santa Fe, Albuquerque, and even a national franchise, but ECS beats them all hands down. I’ll never look elsewhere.”

    Jim Punkre, Brainstorms, Inc

Contact us today for a free Managed IT consultation from one of our experienced IT professionals.









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ECS IT Solutions Partners